1. Who we are
This Privacy Policy is provided by 1001206169 Ontario Corp., operating as CODA (Curriculum, Onboarding & Development Associates) ("CODA," "we," "us"). It applies to codatraining.ca and to personal information we handle when providing services to our clients.
We follow the Personal Information Protection and Electronic Documents Act (PIPEDA) and other privacy laws that apply to our work.
2. What we collect
Information you give us. When you book a consultation, contact us, or work with us, we may collect:
- Your name, job title, work email and phone number
- Your organization's name and type
- Details about your training project, such as the number of learners, timeline, funding status and language
- Your preferred meeting time and format
- Anything else you choose to include in messages to us
Information collected automatically. Our hosting provider keeps standard server logs, such as IP address, browser type and pages requested, to deliver and secure the website. We do not use analytics, advertising or tracking cookies.
Information stored only on your device. Some tools on this site, like our accessibility checklist, save your progress in your own browser. That information stays on your device and is never sent to us.
3. How we use it
We use personal information to:
- Respond to your enquiry and schedule your consultation
- Prepare for meetings and write proposals or quotes
- Deliver, manage and invoice the services you engage us for
- Keep business and financial records required by law
- Keep this website secure and working
We do not sell or rent personal information. We will only send you newsletters or marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
4. Client project data
Some projects involve personal information about a client's staff, volunteers or learners, such as names, survey responses or assessment results. In those cases we handle the information only on the client's behalf and according to their instructions and our agreement with them. The client's own privacy policies and obligations also apply, including public-sector privacy laws where relevant.
When we work with First Nations, Inuit or Métis communities or organizations, we respect their authority over their own information, including the First Nations principles of OCAP® where they apply, and any data agreement with the community.
6. How long we keep it
If an enquiry does not lead to a project, we delete your information within two years. Client records are kept for the length of the engagement and as long afterward as needed for legal, tax and contractual purposes. Client project data is returned or securely deleted as agreed with the client.
7. How we protect it
We use reasonable safeguards for the sensitivity of the information, including encrypted connections, access limited to people who need it, multi-factor authentication on our accounts, and secure deletion. If a breach of security creates a real risk of significant harm, we will notify affected people and the Privacy Commissioner of Canada as the law requires.
8. Your rights
You can ask to see the personal information we hold about you, ask us to correct it, or withdraw your consent to how we use it, subject to legal and contractual limits. Contact us using the details below and we will respond within 30 days.
If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
9. Children
This website and our services are for organizations and working professionals. They are not directed at children, and we do not knowingly collect personal information from children through this site.
10. Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed. Significant changes will be noted on this page.
11. Contact us
Questions or requests about privacy can go to our Privacy Officer:
Email: info@codatraining.ca
1001206169 Ontario Corp., operating as CODA, Ontario