?Which rules apply to you
The rules in Canada are built on the Web Content Accessibility Guidelines (WCAG). The codes on each checklist item, like 1.1.1, are the WCAG success criteria they relate to.
Designated public-sector organizations and organizations with 50 or more employees must meet WCAG 2.0 Level AA for websites and web content since January 1, 2021. Live captions and audio description for pre-recorded video are exceptions.
Under the Accessible Canada Act, the technical standard is CAN/ASC-EN 301 549:2024, which includes WCAG 2.1 Level AA for web content.
Aim for WCAG 2.1 Level AA on everything, including documents and e-learning. It meets both standards, and it's what most clients now ask for.
Other provinces have their own accessibility laws at different stages. This checklist is practical guidance, not legal advice.
1Documents and PDFs
2Slides
3Video and audio
4E-learning and web pages
5Live sessions, in person or online
6Language
7Testing and follow-up
W3C, Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2.
Ontario Regulation 191/11, Integrated Accessibility Standards, sections 12 and 14.
Accessibility Standards Canada, CAN/ASC-EN 301 549:2024, Accessibility requirements for ICT products and services.
Accessible Canada Act, S.C. 2019, c. 10.